Privacy Policy

At DrBronnerHub.com, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website and make a purchase.

Information We Collect

We collect information you provide directly to us. This includes:

  • Personal Identifiers: Such as your name, shipping and billing address, email address, and phone number, which you provide during checkout or when creating an account.

  • Order Information: Details about the products you purchase, your order history, and payment information. Please note that all payment transactions are encrypted and processed by our secure third-party payment processors. We do not store your full credit card details on our servers.

  • Communication Data: Any correspondence when you contact our Customer Service team via email.

We also automatically collect certain information about your device and interaction with our website, such as your IP address, browser type, and pages you view, for the purposes of site functionality and analytics.

How We Use Your Information

We use the information we collect for specific, legitimate business purposes:

  • To process and fulfill your orders, including sending you confirmations and shipping notifications.

  • To communicate with you, respond to your inquiries, and provide customer support.

  • To screen orders for potential risk or fraud.

  • To improve, optimize, and maintain the performance and security of our website.

  • With your explicit consent, to send you information about products, promotions, or news (you may opt out at any time).

Information Sharing

We respect your data. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We share your information only with trusted service providers who assist us in operating our website, conducting our business, and serving you, such as our shipping carriers and payment processors. These partners are obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose information if required by law or to protect our rights, property, or safety, or the rights of others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses standard encryption technology (SSL) to protect data transmissions. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to:

  • Access and Update: Review and update your personal account information by logging into your account on our website.

  • Opt-Out: Unsubscribe from our marketing emails by following the "unsubscribe" link at the bottom of any email you receive from us.

  • Request Deletion: Contact us to request the deletion of your personal data, subject to certain legal obligations we may have to retain order information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: [email protected]